Privacy Policy

1. Introduction

Welcome to QingXin Wellness Center. We value your privacy and are committed to protecting your personal information. This Privacy Policy (“Policy”) explains how we collect and use personal information from users who visit our website or use our online facilities. It outlines the types of information we collect, how we use it, how we share it, and the measures we take to protect your data.

We reserve the right to modify this Policy at any time. To ensure you stay informed about the latest updates, we recommend visiting this page regularly.

This Policy applies to QingXin Wellness Center and governs all our data collection and usage activities. By using www.qingxin.my, you agree to the data collection practices described in this Policy.

Please note that this Policy does not apply to companies not controlled by QingXin Wellness Center or individuals who are not employed or managed by our company.

2. Information We Collect

Providing personal information to us is entirely voluntary. However, if you choose not to provide it, we reserve the right not to register you as a user or provide any products or services. We may collect the following types of information:

• Personal Information: Voluntarily provided details, including name, email address, phone number, mailing address, and other identifiers.
• Health Information: Details regarding your health status, wellness preferences, and related medical history that you provide.
• Usage Information: Information about your interactions with our services, including IP address, browser type, and device details, which help us maintain and improve service quality.
• Payment Information: Credit card details and billing information used to complete transactions and deliver the requested services or products.

3. How We Use Your Information

We use your information to:

• Better understand your needs and provide the services you request;
• Fulfill our legitimate interests in improving our services and products;
• Process transactions and send order confirmations and invoices;
• Communicate with you about your account, services, and promotional offers (with your consent);
• Personalize your experience by tailoring content and recommendations to your preferences;
• Conduct research and analysis to enhance our services.

4. Information Sharing

Fresh Wellness does not sell, rent, or transfer customer lists or names to third parties, either now or in the future. However, we may share your information with:

• Service Providers: Third-party vendors who assist in operating our services, such as payment processors and IT support.
• Legal Authorities: When required by law or to protect our rights and security.
• Business Transfers: In the event of a merger, acquisition, or asset sale.

5. Data Security

We have implemented appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. However, please note that internet transmissions are not completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, modify, or delete your personal information;
• Object to or restrict the use of your information;
• Withdraw consent where data processing is based on consent;
• Lodge a complaint with a data protection authority.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie usage through your browser settings.

8. Children’s Privacy

Fresh Wellness services are not intended for children under 13, nor are they designed for them. We do not knowingly collect personal information from children under 13. If we discover that we have unintentionally collected such information, we will take the necessary steps to remove it from our database.

9. Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted on our website. Your continued use of our website and/or services after changes take effect constitutes acceptance of the revised Policy.

10. Acceptance of Terms

By using this website, you accept the terms and conditions outlined in this Privacy Policy. If you do not agree to our terms, please discontinue using our website.